Privacy Policy

Who We Are

HD Planning & Design Ltd is a multi-disciplinary architectural, engineering, and planning consultancy based at 9 Hope Street, St Helier, Jersey JE2 3NS. For the purposes of the Data Protection (Jersey) Law 2018, HD Planning & Design Ltd is the controller of the personal information it collects and uses in connection with this website, enquiries, client relationships, and professional services.

How To Contact Us

If you have any questions about this privacy policy or about how we handle personal information, you can contact us by email at connect@hdplanning.je, by telephone on 01534 728951, or by post at 9 Hope Street, St Helier, Jersey JE2 3NS.

Information We Collect

We may collect personal information that you provide directly to us when you contact the practice, complete an enquiry form, correspond with us by email or telephone, or instruct us to provide services. This may include your name, company name, role, postal address, email address, telephone number, project address, project description, professional instructions, correspondence, and any documents or information you choose to share with us.

We may also collect limited technical information when you use this website, such as browser type, device information, pages visited, referral source, and general usage information. This information is used to maintain the security and performance of the website and to understand how visitors use it.

How We Use Personal Information

We use personal information to respond to enquiries, assess project feasibility, provide quotations, manage instructions, deliver planning, architectural, building services, and structural engineering services, maintain client and supplier relationships, administer our business, keep appropriate professional records, and comply with legal, regulatory, insurance, accounting, and professional obligations.

Our Lawful Basis For Processing

We process personal information where it is necessary to take steps at your request before entering into a contract, to perform a contract with you, to comply with legal obligations, and to pursue our legitimate interests in operating a professional consultancy, managing enquiries, protecting our business, improving our services, and maintaining accurate project records. Where we rely on consent, you may withdraw that consent at any time.

Sharing Information

We may share personal information with professional advisers, consultants, contractors, planning authorities, building control bodies, statutory authorities, insurers, IT and hosting providers, and other third parties where this is necessary for the delivery of our services, the administration of our business, or compliance with legal obligations. We do not sell personal information.

International Transfers

Where personal information is transferred outside Jersey, we will take appropriate steps to ensure that the information is protected in accordance with applicable data protection requirements. This may include using suppliers based in jurisdictions with adequate protections or putting appropriate contractual safeguards in place.

How Long We Keep Information

We keep personal information only for as long as it is reasonably required for the purposes for which it was collected, including to respond to enquiries, deliver services, maintain professional records, manage legal or insurance requirements, and comply with accounting, regulatory, or statutory obligations. Retention periods vary depending on the type of information and the nature of the project or relationship.

Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. Access to personal information is limited to those who need it for legitimate business or professional purposes.

Your Rights

Subject to applicable law, you may have rights to request access to your personal information, correction of inaccurate information, deletion of information, restriction of processing, objection to processing, and transfer of information in a portable format. You may also have the right to complain to the Jersey Office of the Information Commissioner if you believe your personal information has not been handled properly.

Cookies

This website is designed as a simple informational website. If cookies or similar technologies are used for essential site operation, security, analytics, or performance, they will be used only for appropriate website purposes. You can control cookies through your browser settings.

Changes To This Policy

We may update this privacy policy from time to time to reflect changes in our services, website, legal obligations, or business practices. The latest version will be published on this page.